How to activate and make initial setup for Flexmail

Flexmail is an email marketing and transactional email platform that allows you to create campaigns, manage contacts, and automate communication with your audience. To get started, you first need to activate your package and then complete the initial account setup.

A. Activating Flexmail

1. Log in to your Control Panel.
2. From the menu on the right-hand side, locate the Flexmail product you want to activate.
3. Click the product to open the activation page.
4. Follow the activation steps displayed on your screen.

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B. Creating Your Flexmail Account

During the activation process, you will be asked to create your account and select your preferred platform language.

Complete the account creation form with the following information:

• Account Name (Company Name)
• First Name
• Last Name
• Email Address
• Preferred Platform Language

Once you have filled in the required details, continue to the next step.

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C. Activation Confirmation

After submitting your information:

1. Wait a few moments while the activation is completed.
2. You will receive a confirmation email at the address you provided.
3. Click Set a Password to create your login password.

You can also create your password later, since direct access to your Flexmail dashboard is available through your management environment.

Once the activation is completed, your Flexmail account is ready to use.

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Initial Flexmail Configuration

Choose Your Communication Languages

As part of the onboarding process, Flexmail will ask you to select the languages you plan to use in your email communications.

This setup step is important because it affects standard elements such as:

• email footers
• unsubscribe links
• system-generated text
• default content displayed to recipients

Select all languages you intend to use in your campaigns.

Accessing Flexmail

After completing the activation process, you can enter your Flexmail environment and continue with the rest of the account setup.

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Recommended Next Steps

To get the most out of your Flexmail account, it is recommended that you complete the following configurations.

Set Up Your Brand Kit

Add the main elements of your brand identity, including:

• company logo
• brand colors
• contact information
• sender details

This will help you create campaigns with a consistent brand appearance.

Verify Your Sender Address

1. Go to Settings → Add or Remove Senders.
2. Add the email address you want to use as your sender address.
3. Open the verification email you receive.
4. Click Verify My Email Address.

Configure Email Authentication

For optimal email deliverability, configure the following DNS records:

• SPF
• DKIM
• DMARC

These records help mailbox providers such as Gmail and Outlook verify that your emails are legitimate and improve the chances of reaching the inbox instead of the spam folder.

Import Contacts

You can add contacts by:

• importing a CSV file
• adding contacts manually
• connecting through the API or another integration

Before importing contacts, make sure you have the necessary permission to send them emails.

Create Your First Campaign

Once the initial configuration is complete, you can create your first email campaign through the Campaigns menu and select the audience you want to target.