Customer Support
What is a CDN?
CDN (Content Delivery Network) is a network of servers that distribute the static content of a website based on the...How can I activate the free SSH access?
In order to activate the free SSH process please contact our support department. The authorized technician will then activate the procedure...What happens if I upgrade a Dynamic, Advanced, Pro hosting plan to one of the new plans (Small, Medium, Business, Reseller)?
By upgrading a paid Dynamic, Advanced or Pro web hosting plan to one of the new plans at Papaki (Small,...How can I use ImunifyAV to scan my website for malwares ?
In case you use Plesk server on Linux, you have the ability to scan your files for potentially malicious content...What is DNS and A, CNAME and MX records?
The Domain Name System (DNS) is a hierarchical database that translates numerical IP addresses into readable domain names. This system...How can I change the access details to the ftp service through Plesk Onyx?
To change the details of your ftp service through Plesk, follow the steps below: 1. Log in to Plesk, using...How do I delete a domain from through Plesk?
To delete a domain you have added through Plesk, follow the steps below: Log in to Plesk with your credentials....What’s FTP and how can I upload my files?Â
FTP (File Transfer Protocol) is the protocol you use to remotely transfer files between your computer and a server. This...How could I change my Plesk Panel password?
You can easily and immediately change your hosting package password in Plesk by following the steps below: 3. From the...You haven't found what you are looking for?
Contact our experts, they will be happy to help!
Contact us