How do I process an order in Website Builder?

You can view and manage the orders recorded in your e‑shop from the Website Builder management dashboard.

Step 1: Accessing Orders

1. Log in to your Papaki account. 
   Forgot your password? See here how to recover it. 

2. From the right side menu, click on Other services > SiteBuilder 

3. Locate the hosting pack you want to edit and click on the domain 

4. From your account dashboard, click View Admin.

2. Go to Overview > Orders. Pending orders are highlighted in red.

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Step 2: Managing Orders

From the Orders section you can:

• View all recorded orders

• Create a new order manually (not available in all plans)

• Search for a specific order

• Export orders, archive them or delete old ones

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Step 3: Editing an Order

By clicking on an order, you can (if available in your plan):

• Edit customer details
• Add or remove products
• Mark the order as paid
• Complete the order or change its status

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Important: In some plans, if you change the contents of an order (e.g. products or quantities), shipping costs are not recalculated automatically. Make sure to check and update them manually if needed.