How can I transfer my website to hosting on the new Papaki panel?

If you want to transfer your website to hosting on the new Papaki panel, you can follow the steps below.

The process includes transferring files, the database, and finalizing the website activation.

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1. Preparation

Before you begin:

• Make sure your hosting with the previous provider is active
• Ensure you have:
  • access credentials (FTP or control panel)
  • access to your database (e.g. phpMyAdmin)

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2. Download files from the old server

• Connect to your old server via FTP or File Manager
• Locate your website’s main directory (e.g. /public_html, /www)
• Download all files to your computer

Alternatively:

• You can create a compressed backup (zip) and download it

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3. Export the database

If your website uses a database:

• Log in to phpMyAdmin
• Select your database
• Click Export and download the .sql file

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4. Prepare the new hosting environment

• Log in to the new Papaki panel
• Select your hosting package
• Make sure that:
  • it has been activated
  • there is no unnecessary default content (e.g. default index file)

See the detailed steps for logging in, activating your hosting package, and accessing it here.

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5. Upload files to the new hosting

• Connect via FTP or File Manager
• Upload your files to the website’s main directory

If you are using a backup:

• upload the archive file
• then extract it

See here how you can upload your files.

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6. Create and import the database

Create the database:

• Go to the Databases section
• Create:
  • a new database
  • a new user
  • assign the appropriate permissions

See the detailed steps here.

Import the database:

• Open phpMyAdmin
• Select the new database
• Click Import and upload the .sql file

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7. Update the configuration file

Locate your website’s configuration file. For example:

• WordPress → wp-config.php
• Joomla → configuration.php

Then update the following:

• database name
• username
• password
• database host

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8. Check functionality before going live

Before proceeding:

• check your website using a hosts file modification
• confirm that everything works correctly

You can find hosts file instructions here.

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9. Change nameservers

Once your checks are complete:

• log in to your domain registrar
• update the nameservers

Use the ones provided in your hosting activation email.

If your domain is registered with Papaki, follow the instructions here.

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10. Propagation

After changing the nameservers:

• allow up to 48 hours for DNS propagation
• during this time, the website may load from either the old or the new server

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11. Completion

Once propagation is completed:

• confirm that your website is working correctly
• you may proceed with canceling your previous hosting

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Important notes

• Always keep a backup before starting
• The migration includes:
  • files
  • database
  • configuration

If any of these are missing, your website may not function properly.